Privacy Policy

Med Sales Hub (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform (“Platform”).

By using Med Sales Hub, you agree to the terms of this Privacy Policy.

1. Information We Collect

🔹 Information You Provide

We collect information you voluntarily provide, including:

• Name, email address, phone number
• Company, role, and professional details
• Account login credentials
• Payment and billing information
• Information submitted through forms, referrals, or support requests

🔹 Information Collected Automatically

When you use the Platform, we may automatically collect:

• IP address and device information
• Browser type and usage data
• Pages visited, features used, and interaction data
• Cookies and tracking technologies

🔹 Professional & Platform Data

We may collect and process:

• Practice and representative relationships
• Scheduling activity and meeting participation
• Referral activity and network interactions

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Platform
• Facilitate scheduling and coordination between users
• Verify user identity and maintain platform integrity
• Process payments and manage billing
• Administer referral programs and incentives
• Communicate with you about your account or updates
• Analyze usage and improve performance

3. How We Share Information

We may share your information:

🔹 With Other Users

• Limited professional information may be shared to facilitate scheduling and coordination
• For example, representatives and practices may see relevant details necessary for meetings

🔹 With Service Providers

We may share data with trusted third parties who help us operate the Platform, such as:

• Payment processors
• Hosting providers
• Analytics tools
• Communication platforms

🔹 For Legal & Compliance Reasons

We may disclose information if required to:

• Comply with applicable laws or regulations
• Respond to legal requests
• Protect rights, safety, or property

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes and enforce agreements

6. Your Choices & Rights

Depending on your location, you may have the right to:

• Access or update your information
• Request deletion of your data
• Opt out of certain communications

You can manage your account information directly or contact us for assistance.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyze usage
• Support platform functionality

You can control cookie settings through your browser.

8. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Med Sales Hub is not intended for individuals under the age of 18. We do not knowingly collect information from children.

10. Healthcare & Compliance Notice

Med Sales Hub is a scheduling and coordination platform. We do not collect or process protected health information (PHI) for clinical purposes. Users are responsible for ensuring their use of the Platform complies with applicable healthcare laws and regulations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use of the Platform constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact:
📧 support@medsaleshub.com