Med Sales Hub
Platform
For practicesRep scheduling, off your plateFor repsFair matching and your scheduling rank at every officeFor recruitersFind reps by territory and specialty
PricingBook a demo
Log inGet started

Privacy Policy

Effective Date: October 8, 2026

Last Updated: October 8, 2026

Med Sales Hub, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use the Med Sales Hub website, web app and mobile apps (together, the “Platform”).

By using Med Sales Hub, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

  • Name, email address (including your work email for scheduling accounts) and phone number
  • Profile details: profile photo, title, company, bio, years of experience, territory, specialties and products, depending on your account type
  • Account type and login credentials
  • Payment and billing information (processed by Stripe; we do not store full card numbers)
  • Posts, comments, photos, links, likes and reposts you share on the news feed
  • Messages you send to other members
  • Job listings you post as a recruiter, including title, company, location, states, specialties and description
  • Reports of posts or comments, and members you block
  • Information submitted through forms, referrals or support requests

Information Collected Automatically

  • IP address, device and browser information
  • Pages visited, features used and interaction data
  • Cookies and similar technologies
  • In our mobile apps: a push notification token for your device, if you allow notifications

Professional & Platform Data

  • Practice and representative relationships, meetings and meeting participation
  • Your network (members in your territory and specialty)
  • Job-listing activity, such as when a representative messages a recruiter about a listing
  • Referral activity

Device Permissions

With your permission, our mobile apps may use your camera or photo library so you can choose a profile photo or attach a photo to a post, and may send you push notifications. You can change these permissions at any time in your device settings.

2. How We Use Your Information

  • Provide, operate and improve the Platform
  • Match representatives with meetings that practices create, using our AI matching technology
  • Show your profile to members of your network and to recruiters, and show you relevant members
  • Tailor your news feed, for example news for your specialties and job openings for your territory and specialties
  • Deliver messages, notifications and emails about your account and activity
  • Show recruiters how many messages their job listings receive
  • Verify user identity and work email addresses and maintain platform integrity
  • Process payments and manage billing
  • Administer referral programs and incentives
  • Review reports and enforce our Terms
  • Analyze usage and improve performance

3. How We Share Information

With Other Members

  • Your profile (name, photo, title, company, bio and professional details) is visible to members who can see you in the network. Representatives in the same territory and specialty can see each other; recruiters can see representatives; representatives can see recruiters.
  • Practices and representatives see the details needed for their meetings.
  • Posts and comments are visible to the audience you choose and the audiences the Platform allows. Posts from representatives are not shown to recruiters, and posts from recruiters are not shown to representatives.
  • Messages are visible to the members in the conversation.
  • Job listings, with the recruiter’s name, photo, title and company, are shown to representatives in the states and specialties the recruiter selects.

With Service Providers

We share information with providers that help us operate the Platform, under agreements that limit their use of it:

  • Supabase (database, authentication and file storage)
  • Vercel (hosting)
  • Stripe (payment processing)
  • Resend (email delivery)
  • Expo, Apple and Google (push notifications in our mobile apps)

For Legal & Compliance Reasons

We may disclose information if required to comply with applicable laws or regulations, respond to legal requests, or protect rights, safety or property.

Business Transfers

If Med Sales Hub is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information.

4. Third-Party Content & YouTube

The news feed includes links to articles and job openings on third-party websites. When you open them, those websites’ own privacy policies apply.

Videos in the feed are provided through the YouTube API Services. We use the YouTube API to find videos from selected channels and search results and display them on the Platform; we do not access your YouTube or Google account. When you play a video, it is played by YouTube’s embedded player, and YouTube may collect information about your device and viewing as described in the Google Privacy Policy. Use of videos is also subject to the YouTube Terms of Service.

5. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention & Account Deletion

We retain your information as long as your account is open and as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.

You can delete your account at any time from your account settings on the web app or in the mobile app. When you delete your account, we close it, stop future subscription renewals, release any upcoming meetings, and remove your posts from the feed and your profile from the network. We keep billing records and other information we are required to keep by law, and records needed to prevent fraud or enforce our Terms. To ask us to erase remaining personal information, email support@medsaleshub.com.

7. Your Choices & Rights

Depending on where you live, you may have the right to:

  • Access or update your information
  • Request deletion of your data
  • Opt out of certain communications

You can edit your profile and settings, turn off push notifications in your device settings, block members, and delete your account directly in the Platform. For other requests, contact us at support@medsaleshub.com.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, support platform functionality, improve user experience and analyze usage. You can control cookie settings through your browser.

9. Children’s Privacy

Med Sales Hub is not intended for individuals under the age of 18. We do not knowingly collect information from children.

10. Healthcare & Compliance Notice

Med Sales Hub is a professional networking and meeting coordination platform. We do not collect or process protected health information (PHI) for clinical purposes, and members must not share PHI on the Platform. Users are responsible for ensuring their use of the Platform complies with applicable healthcare laws and regulations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated date and, for material changes, we will notify you by email or in the Platform. Continued use of the Platform constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

Med Sales Hub, Inc.
623 N 2nd Street #1259
Philadelphia, PA 19123
1-866-796-3372
support@medsaleshub.com

Med Sales Hub

Fair and balanced rep scheduling taken completely off your plate.

Platform
For practicesFor repsFor recruitersPricing
Resources
BlogBook a demoHelp center
Company
AboutContact
© 2026 Med Sales Hub, Inc.Terms and ConditionsPrivacy Policy